FAQs
A list of frequently asked questions to help you understand how this software works.

1. What is WhatsApp Marketing Software?


It is a desktop application supported for Windows 7 and later versions. It allows you to send thousands of messages to your customers without saving any contact in your phone.




3. What OS is supported with this software?


This software will install in Windows 7 and later versions. The windows must also have the latest Microsoft .net framework installed to run this software. If you have updated framework then you can use it on Win 7,8. Microsoft stop providing framework updates on previous versions windows 7, 8 so please try to use in win 10 64 bit 4GB RAM. This software is not supported in mac. No Warrenty IN Windows 7




2. WhatsApp marketing legal? Is WhatsApp marketing legal in india?


Sending messages via WhatsApp is not illegal - in fact it is the only use-case of WhatsApp. However, sending spam messages to an unknown recipient is not allowed. WhatsApp can possibly block the account from which the messages are sent. Yes, you can use it for marketing subject to certain conditions like not sending a single message to a user more than once a day. You should use it sparingly unlike SMS or Email marketing as it is high as the engagement rate. Across the world, many companies are using it for promotions and marketing. In-fact, restaurants, events, and fashion shops are using it in a huge manner to drive revenue for their business.




4. Would I pay extra cost for each message?


No, you will only be going to purchase the license. There is no extra cost or hidden charges for each message sent.




5. Is the payment secure?


Yes, we use Razorpay which is one the best and most secure payment gateways in the world. All your information is secured and 100% safe.




6. What anti blocking system


In our software, we added some features for blocking prevention. (Please read all details line by line before start using this software.) You can set 3 – 5 types of msg for your customer, Our software sends your massages randomly to your customer in campaigns.
You can set any type of introducing word (Hi/Hello/Namaste), Our software sends your introducing word randomly to your customer in campaigns.
You can also set the connection speed in Our software with your WhatsApp.
You can add “delay between messages”like 20 Second to 40 seconds Our software randomly use your sate time campaigns.
You can also add sleep between sending.Like, you can set add pose after 10 msg for 5 seconds.
Auto Reply Mode: Building Reply Cascading Menu& Add Keyword Rules
Newly Introduced Dual Mode: Safe Mode (Contact that you already have a conversation with them) & Blind Mode (It will send to all contacts that you import)
Also don’t spam your customer. Send messages only potential buyers.
whatsapp up number band/block, is fully depend on your customer reports. if 10 customer reports in 1 month, then whatsapp band your number.
If your whatsapp block/band then you need to contact whatsapp directly for unblocking.
You can use our software with any & unlimited whattsapp no. even if your whatsapp no is block by whatsapp, you can use any other whattsApp number in our software.




7. Is Woxmedia Solution developer of these products?


No, Woxmedia Solution Pro is not linked or affiliated with developers of any of these products.




8. Do you provide technical support?


Yes, we provide technical support On call & Any Desk!




9. Is there any extra discount?


No, all our products are discounted and fairly cheaper than any product available on the market.




10. Can I get a refund?


No, once you get access to products, there is no refund policy available. Since the products can be downloaded immediately, it will not be possible to give a refund. However, if you face any difficulty, please drop an email. care@woxmediasolution.com




11. How can you sell at so less prices?


Yes, we can sell at low prices because we do not offer 6-month support generally offered by developers. We also do no offer keys for automatic updates. We do provide updates, but that are to be updated manually.




12. Is license key required to activate the products?


Yes! Its Licence Software With Lifetime Validity (No Expiry/Renewal) Download Bulk WhatsApp Software Installation zip file. Extract Zip file in your pc/laptop. Run the Installation exe file. After Installation open it, a popup will appear with request key. Copy the request key and send us through WhatsApp We will send you the Bulk Whatsapp Sender License Key




13. How many messages I can send in one day?


No limit from our side however WhatsApp might ban your number temporarily if too many people report you as spam in a single day! Be care full about the number banning aspect.
We do not take responsibility for number blocking!




14. How to avoid/reduce number banning/blocking while bulk messaging?


Don’t send from your personal/main business number Start slow, increase the number of messages gradually (Ex – Day 1: 100 messages in 2 slots, Day 2: 150 Messages in 3-4 slots) Don’t send over WiFi (Use mobile internet) Don’t send to unknown contacts Don’t send more than 50 in one go Don’t send more than 500 in one day THESE RECOMMENDATIONS ARE ONLY FOR YOUR HELP. NUMBER MIGHT GET BLOCKED EVEN AFTER FOLLOWING THIS!




15. What profile picture should you put on WhatsApp to reduce the chances of number banning?


First of all, why is profile picture relevant to avoid number banning? There are a lot of spammers out there who is Bulk WhatsApp messaging If you send WhatsApp bulk message from a WhatsApp number where there is no profile picture (or privacy settings on) then the user receiving the message will not be able to see your photo/name. And if the message is promotional then the user will definitely think that you are a spammer and there is very high chance that they will report you. If too many people block or report your number too fast then WhatsApp will ban your number from their platform If you don’t want to come across as a spammer the least that you can do is have a profile picture and name that is easy to recognize and makes you come across as genuine. Also, make sure that your privacy settings appropriately set so that the user can see your profile picture and name even if he does not add your number or you don’t add his number. set the About and Profile photo option in the privacy settings to ‘Everyone’ Obviously there is no guarantee that the number will not be blocked if you do this but it definitely reduces the rate of number blocking.




16. My number was banned! Now what can I do?


OK so you sent a bunch of bulk messages and now your WhatsApp number is banned! If it is the first time that the number has been banned then you don’t have to worry too much! Try to log in from that number again you will see an option to submit an appeal with WhatsApp. Click on submit an appeal and you will see a text box where you can type your message, Say something like- “my number was banned by mistake please unban it ASAP“. Do this and the number will be unbanned within a period of 1 to 48 hours.




17. Too many numbers. How many messages should I send?


Problem If you message too many unknown people on WhatsApp the likelihood of them reporting your number as spam is really really high. Recommendation We recommend that you message a maximum of 50 people in an hour and a maximum of 300 people in a day. If you need to send more than 300 messages per day without number banning then purchase multiple licenses and send using multiple numbers. Also to avoid having to manually set 50 messages at a time multiple times over the day you can use. If you think that 300 per day messages are not enough, remember Whatsapp sender is not an alternative for bulk SMS. WhatsApp is for closely communicating with people and Turning leads into prospects and prospects into sales. Based on feedback from existing and old users we can assure you that if you use it wisely and you will definitely get an uptick in business. Buy multiple licenses to use with multiple numbers if you need to. But if you try to use it like a bulk SMS instead, you will get banned from WhatsApp. If you want to go with people who say that you can send unlimited messages you can try that I guarantee that your number will be blocked within two days and you will come back to us after that.




18. Too many attachments. How many attachments should I send?


Problem If you message unknown people on WhatsApp with too many attachments the likelihood of them reporting your number as spam is really really high. Recommendation We recommend that you add only one attachment. This helps in reducing the chances that the person receiving the message would mark your number as spam. And hands it reduces the chances of banning for your number. Here are other important recommendations Send max 50 msgs/hr and 300 msgs per day. If you need to send too many messages, use the batching feature. Message length: 300 characters Provide an opt-out for users who may not be interested Customize the message with their names and additional details instead of sending standard text messages. Do not use a brand new number for bulk messaging else the number will be banned immediately. Disclaimer This is just a recommendation based on feedback from our existing and old users. It’s not a limit. Your number may not be banned even if you do not follow this recommendation. And your number might get banned even if you follow this recommendation. Because it depends on a lot of other factors as well and the final decision about number banning is with WhatsApp. And they do not reveal anything much about this. We do not take any responsibility for number banning.




19. New number. Why using a new number is deadly?


Problem If you use a brand new number for bulk messaging on WhatsApp your number will be banned by WhatsApp immediately! Recommendation Do not use a brand new number for bulk messaging otherwise, the number will be banned immediately! Instead, use a number that is at least one month old on WhatsApp. If you want to use a separate number instead of your main number then use WhatsApp normally on that number for at least one month before using it for bulk messaging. Here are other important recommendations Send max 50 msgs/hr and 300 msgs per day. If you need to send too many messages, use the batching feature. Attachments count – just one Message length: 300 characters Provide an opt-out for users who may not be interested Customize the message with their names and additional details instead of sending standard text messages. Disclaimer This is just a recommendation based on feedback from our existing and old users. It’s not a limit. Your number may not be banned even if you do not follow this recommendation. And your number might get banned even if you follow this recommendation. Because it depends on a lot of other factors as well and the final decision about number banning is with WhatsApp. And they do not reveal anything much about this. We do not take any responsibility for number banning.




20. Is bulk WhatsApp legal?


Sending bulk messages via WhatsApp is not legal as per WhatsApp and your account may get banned from using it. Hence you should use it properly and send it very carefully.





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